Conflict Management


Conflict Management education addresses the issues that divide our world by encouraging communication, fostering positive relationships and developing comprehensive, long-term solutions. It enhances the safety and vitality of our families, communities and workplaces.

Conflict management is also a set of tools and a way of thinking that can help not only prevent conflict, but effectively engage it once it arises. Conflict management education teaches the various ways people choose to react when confronted with conflict situations and the effect of those reactions on potential outcomes. Studying conflict is really about learning skills which can provide the ability to respond in ways that help prevent and manage conflict by reducing ineffective responses.

The MSCM operates a Cohort learning model for the study of conflict, admitting 27 students to each incoming group each fall.  

The MSCM program is a full-time, 16-month graduate course of study, but caters to professionals' schedules.

Classes are held every-other weekend, Friday from 3:30 - 7:30 pm and Saturday from 8:30 am - 3:30 pm.

The Cohort takes one class at a time for a total of 9 credit hours each semester. For example, students complete the Conflict Theory course in 2.5 weekends, and then progress to the next course, Negotiation Theory.


This program accepts applications in the Fall.  Priority deadline is March 1 and Final deadline July 1.

See the list of available start terms and document deadlines here. Please note that completed applications and all required credentials must be submitted by the posted deadline.


  • Online Graduate Application - There is a non-refundable $60 application fee.
    • This program only reviews applications for the Fall semester.
  • Transcripts - Official transcripts from EACH College and/or University you have attended.  Must be in a sealed envelope from the institution or sent electronically from the institution directly to
  • GRE Score Report - Request that your scores be sent electronically to KSU (school code 5359).  No department code is necessary.
    GMAT Score Report - Request that your scores be sent electronically to KSU
    LSAT Score Report - Request that your scores be sent electronically to KSU
  • Personal Statement of Objectives (Can be uploaded into the online application) - Should state your interest and goals for the MSCM and the potential use of the degree
  • Resume - (Can be uploaded into the online application)
  • Letters of Recommendation (2) (Can be sent electronically through the online application) - from professional or academic sources. Ideally the letters should be from employers, supervisors, or professors familiar with your abilities.


Program Director: Dr. Susan Raines
Program Office:  470-578-6127;
Program Website: